File a Legal Complaint Online

A legal complaint is a formal document submitted by an aggrieved party to a competent judicial or administrative authority to claim their right, stop ongoing harm, or compel another party to fulfill its legal obligations.

Complaints vary by dispute type and receiving authority: civil, criminal, administrative, labor, consumer protection, and commercial arbitration. Each has its own requirements, procedures, and deadlines. Ignoring these details risks losing your right or having your complaint rejected on procedural grounds.

• When you have been subjected to commercial fraud or deception by a company or individual.
• When your labor rights have been violated or you have been unlawfully dismissed.
• When your interests are harmed through a breached contract, incomplete performance, or deliberate delay.
• When you have been subjected to defamation, cyberbullying, or privacy violations.
• When a government or private entity refuses to meet its legal obligations toward you.
• When you urgently need to stop ongoing harm through an emergency judicial order.

• Criminal Complaints: Against perpetrators of fraud, deception, embezzlement, and breach of trust.
• Civil Claims: Financial claims, damages, contract rescission, and enforcement orders.
• Administrative Complaints: Challenging arbitrary government decisions and seeking annulment and compensation.
• Consumer Complaints: Against merchants and service providers before the Consumer Protection Directorate.
• Labor Complaints: Before the Ministry of Labor and competent labor courts in the Hashemite Kingdom of Jordan.
• Commercial Arbitration: Before local and international arbitration centers per contractual agreements.

1. Legal Assessment: Review of case facts, identification of the violated legal provision, and evaluation of admissibility.
2. Document Compilation: Guidance on the documents and evidence needed to support the complaint before the competent authority.
3. Drafting the Complaint: Preparing the complaint text with precise legal language grounded in Jordanian law provisions.
4. Selecting the Right Authority: Choosing the most appropriate court, public prosecutor, administrative body, or arbitration center.
5. Formal Filing and Follow-Up: Submitting the complaint, receiving the reference number, and following through until a decision is reached.