Legal Representation for Disputes with a Government Entity

Office of Justice and Law provides a free and immediate service that allows users to submit official legal disputes against government entities or government employees who have caused injustice, misconduct, negligence, or failure in performing administrative or public service duties.

This service is offered in cooperation with relevant regulatory and judicial authorities. Legal Disputes are reviewed, documented, and followed up with the appropriate authorities to ensure proper investigation and resolution.

If the complainant is not satisfied with the outcome of the legal dispute process, the case may be escalated to the appropriate regulatory bodies or higher judicial authorities.

This service is available to:

• Individuals (citizens and residents)
• Employees affected by unfair administrative decisions
• Businesses or organizations harmed by government procedures
• Visitors or tourists who experienced misconduct from an official authority

This service covers legal disputes against a wide range of public institutions and government bodies, including:

• Ministries and public administrations
• Municipalities and city authorities
• Government service institutions
• Regulatory and security authorities
• Public schools and universities
• Public hospitals and healthcare centers
• Citizen service centers
• Judicial and administrative departments

Below are some common issues reported against government institutions.

Administrative Misconduct

• Arbitrary or unlawful decisions by government officials
• Discrimination in treatment or abuse of authority
• Delays in processing official transactions without legal justification

Poor Service Delivery

• Negligence or failure to provide essential public services
• Service interruptions without prior notice or alternative solutions
• Unprofessional behavior from reception staff or service centers

Financial and Regulatory Issues

• Imposing undisclosed or unjustified fees
• Lack of transparency in tenders or procurement processes
• Misuse of public funds or suspected administrative corruption

Abuse of Authority

• Using an official position for personal interests
• Concealing legal violations within an institution
• Threatening or pressuring citizens or employees to change statements or withdraw legal disputes

After submitting the legal dispute form, you will receive a 12-digit electronic legal dispute reference number. Please keep this number safe so you can track the status of your case.

Our team will review and analyze the legal dispute, identify the responsible authority, and follow up on the report until an appropriate resolution is reached.

Complete the government entity legal dispute form to report the issue and begin the official review and follow-up process.