Overview

Consumer Protection Law No. 7 of 2017 protects buyers from harmful commercial practices, enforced by the Ministry of Industry and Trade.

Core Consumer Rights

  • Safety, information, choice, redress, and privacy.

Key Offenses

Commercial fraud, pricing violations, refusal to replace defective goods, misleading advertising, and market manipulation.

E-Commerce Rights

Consumers may cancel online contracts within 7 days of delivery without reason and are protected from unfair contract terms.